SWA Trip, also known as Southworld Adventours, was founded in 2003 by two professionals with a strong passion for tourism. Since then the team has grown and gained experience and it offers different kind of tours for national and international clients.
SWA Trip is a Touristic operator which offers trips for special tourism interests with the goal to offer the clients significant experiences to expand knowledge and to lead them to unique destinations with a long history and of great natural beauty.

• MISSION

  Our mission is to create and perform a range of authentic, educative and active tours and experiences within South America for everyone. Our aim is to work hand in hand with rural communities and organizations to develop activities that create opportunities for intercultural exchange and education, benefit local people, and have a positive impact on the environment.
  

• VISION

  Our vision is to be a market leading tour operator in South America in the fields of:

  Alternative Tourism (Fair Trade, Ecological and Community based tourism)
  Outdoor activities
  Tourism for people with special needs
  Education
  

  All of that while operating in a socially and environmentally responsible manner.

• Philosophy

  We aim to build a partnership philosophy with our customers and suppliers which enables us to deliver high quality, original services and products, and give personalized attention and support.

• Commitment

  We commit to provide outstanding customer service and the strictest of safety conditions in all of our activities. Furthermore, we pledge to act in a responsible and sustainable manner, and to support the development of local communities and the preservation of the environment.
  

We are a young team passionate about the tourism industry, Chile, South America and all the activities these countries offer. We are here to share our knowledge and experience with you, to make your time in South America the best it can be.
We are a team who love what we do, and pride ourselves on transmitting that passion, to making sure our tours are not just a time spent traveling, but an unforgettable experience

We believe in generating incomes for local communities by visiting locally owned restaurants and shops. We also try to use local guides where possible.
During our trips and expeditions we encourage our clients to act responsibly and respect the local community, which in turn will help them to gain a greater understanding and insight of the local customs.
We choose to use campsites owned and managed by local communities.
We work in conjunction with our partners on the ground to implement the highest standards.
We always take economic, environmental and cultural factors into account when considering new destinations.
We aim to ensure that our type and scale of tourism is appropriate to the local conditions and operates within the limits set by the local community with regards to its infrastructure and capacity for receiving visitors.
We aim to take responsibility for maintaining and, if possible, improving the natural environment.
We aim to minimize our impact on the atmosphere and local water systems during our expeditions and day treks.
We always aim to take all our litter home.
We aim to give environmental and economic considerations equal weight.
We will provide our staff with regular and ongoing training about the principles and practices of responsible tourism.
We provide our guides with instructions on how to act in the natural environment, encourage them to teach these guidelines to our clients during our tours.

Create your own path!
The fulfillment of all kind of desires and interests of our travelers comes first for us. No matter how old you are, what kind of beliefs and interests you have or if you have any disability, you can create your own path with us.
Our goal is fulfill the desires of every person. Just contact us and we will take care of your individual interests. Our tours are designed to be more than just a normal tourist trip. The personal contact to people is of vital importance for us, at the same time we want to take care of the conservation of the unique nature Chile has to offer. Create your own path!
A travel can enrich people with a lot of precious memories and the expansion of their knowledge. It is our personal goal to offer exactly these enrichments to each of our participants. The fulfillment of individual interests is really important to achieve this goal. Do not hesitate to contact us with any kind of questions.
Create your own path in Chile with us!

• Cancelation or interruption of the program

  Imponderables which are out of our control will not involve any refunds.
  Examples:
  In case of climate change the happening of trip or activity will be reevaluated by the guide. He will take the decision to delay or shorten the trip or activity to make sure all the participants are in safe conditions.
  In case of security problems for the participants, the guide will resolve, modify, suspend or suggest the return of the participants to their country.

  Possible schedule changes, new dispositions or regulations applicable to the visited zones could generate changes in the initial trip or activity program.

  Our trip and activities will not be canceled because of rain.

  Any extra items not stipulated in the trip or activity description will be paid by the participant.
  
  Other
  Each participant is responsible for the equipment provided by the enterprise. The lost or damage of any equipment will have to be replaced or refunded by the participant.
  At the moment of reservation with SWAtrip Ltda, the participants confirm that they have the appropriate physical conditions and health to participate in the trip or activity they have selected. (See release of responsibility document)
  We invite all participants to ask or inform themselves on the program details before its start.
  
  

• Child Policy

  Children pay adult rate in all of our tours. For reservations involving hotel services, the child policies are as set by each hotel individually.

• Reservations

  Accepted mode of payment:

  Payment in Chilean pesos CLP or check at:
  Southworld AdvenTours Ltda.
  Banco del Estado de Chile
  Account Nº 1714970
  

  Payment in USD or check at:
  Southworld AdvenTours Ltda.
  Banco del Estado de Chile
  Account Nº 31608024851
  SWIFT: BECHCLRM

  Credit Card payment has an additional fee of 2.5% of the value of the trip or activity if paid in CLP and 3.5% of the value of the trip or activity if paid in USD.
  

• Final payment

  The total payment should be made at least 7 days prior to the beginning of the trip or activity. The reservation will be confirmed once 100% of the payment is processed. If the payment or deposit is not made by the specified date, SWAtrip Ltda has the right to cancel the reservation.
  

• Last minute reservations

  In case of last minute reservations, the price of the trip or activity is subject to change according to availabilities from SWAtrip Ltda and its providers.

• Cancelation and refund

  The refund will be made by SWAtrip Ltda on the date of notification of the cancelation (by email or fax) and according to the Cancelation and Refund policy specified in the item. The trip or activity cancelation has to be written and the notification of the cancelation needs to be recognized by SWAtrip Ltda.

  Cancelation and refund policy
  30 days / CLP $50.000 - Administration fees
  7 - 30 days / 30% of the amount paid
  48 hours - 7 days / 50% of the amount paid
  - 48 hours / No refund of the amount paid

  In the eventuality of hiring indirect services, the cancelation penalty could be different depending to each provider involved (hotels, transport companies, etc.).
  

• Limitations and Responsibilities

  SWAtrip Ltda insures its participants a safe and pleasant trip or activity. However, accidents can occur. SWAtrip Ltda and its partners do not take any responsibility neither for time lost or costs due to a personal illness or injury, nor for any damage or equipment lost or stolen. SWAtrip Ltda has the right to postpone or cancel any trip or activity before departure due to acts of nature or human being.
  
  
  

• Other Conditions

  The trip or activity schedules are subject to change due to bad weather or incidental events.
  Any additional costs are the participants’ responsibility.
  SWAtrip Ltda is not obliged, in case of lost or damage of personal belongings, to provide any refund. Furthermore, the company is not obliged to refund the participant in case of any accident or injury during the activity. The participant must declare and assume the fact that he is aware of the potential risks which can incur during the trip or activity.
  In case of accidents, injuries or sickness of the participant, SWAtrip Ltda will organize the transfer to the hospital and the appropriate medical attention.
  SWAtrip Ltda has the right to publish and show photos, videos or other materials from its excursions and participants.
  
  

• The participants’ responsibility

  Each participant is responsible to understand the terms and conditions of his selected trip or activity. Further, he is responsible to bring the appropriate clothes and medicines. Furthermore, the participant should be aware of the cultural differences and respect the rules of the country as well as the instruction of the guide and SWAtrip Ltda.

  
  

• Insurance

  According to SWAtrip Ltda engagement, each participant should take care of its own insurance against accidents and injuries prior departure.
  

• Physical requirements

  All participants should have a normal physical condition.

  IMPORTANT:
  SWAtrip Ltda must be aware of any medication, disease or allergy of each participant prior departure.

• Food requirements

  Each itinerary has its own menu; it is the participant’s responsibility to make SWAtrip Ltda aware of any special food requirement prior departure.
  

• Included equipment

  All included equipment will be described in the trip or activity itinerary. Each participant is responsible for the equipment provided by the company. The lost or damage from any of this equipment will need to be replaced or refunded by the participant.
  

• Necessary equipment

  All the necessary equipment will be described according to the chosen trip or activity.

• Restrictions

  Consumption of drogues and excess of alcohol during the trip or activity is strictly prohibited. The participants caught in such a state would be reported to the group leader and will be brought back to Santiago at his own expenses.